Google reviews collect consumers’ opinions of products and services. That’s where Google reviews come into play. In other words, more and more people are looking for trusted local businesses. While they may go online to buy their next smartphone or stream a movie, they are increasingly looking at services near their residence to avoid the hassle and minimise the risk. They are looking for businesses near their homes – not least because more are working from home.

For example, customers are predictably reluctant to venture far from their homes. In the era of COVID-19, these crowdsourced insights about businesses and brands have become even more important to consumers. “ augment those with reviews from an even better source: you - and, we hope, millions of other opinionated Google users.” According to Jonathan's vision, there would now be one important difference.

The Google search engine used to just collect reviews from other sources. While introducing the service, Jonathan Goldman, a software engineer for Google Maps wrote that they were placing the user at the centre of everything. This is exactly what the search engine giant had in mind when rolling out Google reviews in 2007. Google reviews are how people find out whether a local baker or a pet grooming service is good enough for their needs. How can you remove or delete bad or fake Google reviews?Įverything you need to know about Google reviews.How should you respond to Google reviews?.

How can you make it easier for customers to leave positive Google reviews?.How can you manage what potential customers see in Google reviews?.But even though 85% of consumers are willing to leave businesses a review, it can still be hard for business owners to get customers to leave authentic reviews. Before they commit to a purchase or opt for a new service provider, customers need social proof that your business is right for them. Over 60% of customers check Google reviews online before they visit a business.

How to see your google reviews